2Bed Privacy Policy — Your Data is Completely Safe with Us

Welcome to 2Bed. We believe that protecting your personal data is not merely a legal obligation — it is the foundation of the trust we build with our users. This Privacy Policy clearly sets out how 2Bed collects your information, why we collect it, how we use it, and how we keep it safe. By accessing our site or creating an account, this Privacy Policy applies to you automatically.

1. Information We Collect

Under the 2bed Privacy Policy, we collect various types of information needed to provide you with the best experience. This information comes from two main sources — what you provide directly, and what is collected automatically.

Information You Provide Directly:

• Full name, email address, and mobile number
• Date of birth & current address
• Payment information (bank account and mobile banking numbers)
• Identity verification documents (National ID or passport)
• Messages sent when contacting customer service

Automatically Collected Information:

• IP address and device type
• Browser type and operating system
• Logs of traffic sources and pages visited on the site
• Session duration and click activity
• Cookies & Local Storage Data

2. How We Use Your Information

2Bed uses the information collected in accordance with its Privacy Policy for the following purposes:

• Account Verification & Management: Information provided at registration is used to verify your identity and keep your account active.
• Transaction Processing: Payment details are required for processing deposits, withdrawals, and bonuses.
• Customer Support: To help resolve your issues quickly and efficiently.
• Fraud Prevention: Data is analyzed to prevent unauthorized access and money laundering.
• Personalized Experience: To show you games, bonuses, and promotions tailored to your preferences.
• Legal Compliance: To meet regulatory and compliance requirements.
• Site Improvement: Analyzing user behavior to further improve the platform.

3. Data Sharing Policy

2bed never sells your personal information to third parties. However, data may be shared in the following limited circumstances:

• Payment Processors: Only the minimum necessary information is shared with authorized payment gateways to process transactions.
• Law Enforcement Agencies: Data may be disclosed in compliance with a court order or other legal obligations.
• Cybersecurity Partner: Limited data is shared with specialized agencies for fraud detection purposes.
• Business Transfer: In the event that 2bed is acquired or merged, user data may be transferred to the new management.

Any sharing is strictly governed by our Privacy Policy, and third parties are held to the same standards.

4. Cookie Policy

The 2bed website and app use cookies to give you a smoother experience without requiring you to log in every time. We use three types of cookies:

• Essential Cookies: For login sessions, security tokens, and core site functionality.
• Functional Cookies: To remember your language preference, theme settings, and recent activity.
• Analytical Cookies: To analyze site traffic and help us improve our services.

You can disable cookies at any time through your browser settings, though doing so may limit certain features.

5. Data Retention Policy

We retain your information only for as long as necessary. In general:

• Account data: retained for the lifetime of the account and up to 5 years after closure.
• Financial transaction records: retained for a minimum of 5 to 7 years as required by law.
• Log files & session data: retained for up to 90 days.
• Customer service conversations: up to 2 years.

Once the retention period expires, data is securely deleted or anonymized.

6. Your Rights

Under 2Bed's Privacy Policy, you have the following rights:

• Right to Access: You may ask to know exactly what personal data we hold about you.
• Right to Rectification: You may request corrections to any inaccurate information.
• Right to Erasure: You may request deletion of your data, subject to certain conditions being met.
• Right to Data Portability: You may request a copy of your data in a structured, portable format.
• Right to Object: You may object to the use of your data for specific purposes.
• Withdrawal of Consent: You may opt out of marketing communications at any time.

To exercise any of these rights, please contact our support team. We aim to respond within 30 business days.

7. Security Measures

2bed follows the highest industry security standards to protect your data. Our security measures include:

• 256-bit SSL/TLS encryption on all data transfers.
• Passwords are hashed using the bcrypt algorithm and are never stored in plain text.
• Two-factor authentication (2FA) is available.
• Regular security audits and penetration testing.
• Real-time monitoring to detect unusual login activity.
• 24/7 physical and digital security at our data centers.

8. No Collection of Minors' Data

2bed strictly prohibits account registration by anyone under the age of 18. We do not knowingly collect personal information from minors. If we are informed that a minor has created an account using false information, we will immediately close the account and delete all associated data.

9. Changes to This Policy

We may update this Privacy Policy from time to time. For any significant changes, we will notify you via your registered email or a platform notification. Continued use of the site after any changes will be considered acceptance of the updated policy.

10. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact our Data Protection team. We take every message seriously and aim to respond promptly.